Payments and Shipping

Modes of payment

We accept all major debit & credit cards (including MasterCard, Visa & American Express) and also provide Net Banking options across major banks, UPI & mobile wallets.

For all international transactions, we accept major Credit Cards (including MasterCard, Visa, American Express, PayPal, etc).

Shipping policy

Shipping of our products within India is free and completely borne by us.

For International deliveries, we offer free shipping on orders above Rs.15,000/- and on orders below Rs.15,000/- we charge a small amount for shipping.

For deliveries outside India, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.

Once your order is shipped, we will mail you the shipment tracking number along with information about the shipping agency. You can  track your order status on the shipping agent's website by entering your assigned order tracking number.

The estimated time to ship will differ depending on the respective delivery deadlines mentioned against each product. Our products are shipped as per the timelines mentioned on the product page. The delivery lead time is about 4-12 days from the date of dispatch for domestic and international orders respectively.

At times orders can get delayed for reasons outside of our control. If your order is delayed beyond 2 weeks of the estimated Delivery Time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order. For further details on Shipping, please see our Terms of Use.

Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to Non-Availability on Delivery are not eligible for any refunds/ repeat fulfillment or credit notes in lieu of the returned original order.

While we service worldwide, there may be countries or regions that are under restrictions or political sanctions.

For any queries regarding delivery or payment please email us at care@ateliershikaarbagh.com